Originally published by American Hospital Publishing, 1993; "Reprinted by Jossey-Bass Inc. with ISBN 0-7879-5739-9"--T.p. verso.

Includes bibliographical references (p. 283-301) and index.

Part 1. The need for humanistic, information-based design -- 1. Introduction -- 2. A look at current health facility design research -- Part 2. A journey through the facility: Achieving design that cares -- 3. Arrival and exterior wayfinding -- 4. Interior wayfinding and the circulation system -- 5. Waiting and reception areas -- 6. Diagnostic and treatment areas -- 7. Inpatient rooms and baths -- 8. Gaining access to nature -- 9. Special users -- 10. Special places and special services -- Part 3. Incorporating user needs and preferences -- 11. User participation in health care facility design -- 12. Conclusion.