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1. |
Managing customers for profit :
by Kumar, V.,
Publication:
Upper Saddle River, N.J. : Wharton School Pub., 2008
. xx, 296 p. :
24 cm.
Date:2008
Availability:
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Dau Central Library Female
[658.812 K M ]
(1),
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2. |
Services marketing :
by Zeithaml, Valarie A.,
Publication:
. xxviii, 514 pages :
, Revised edition of the authors' Services marketing, c2013.
27 cm
Availability:
Copies available:
Dau Central Library Male
[658.8 Z V S]
(4),
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