Includes bibliographical references (p. [641]-683) and indices.

1. Individuals in organizations -- Individual differences: personality and ability -- Values, attitudes, and moods and emotions -- Perception, attribution, and the management of diversity -- Learning and creativity -- The nature of work motivation -- Creating a motivating work setting -- Pay, careers, and changing employment relationships -- Managing stress and work-life balance -- 2. Group and team processes -- The nature of work groups and teams -- Effective work groups and teams -- Leaders and leadership -- Power, politics, conflict, and negotiation -- Communicating effectively in organizations -- Decision making and organizational learning -- 3. Organizational processes -- Organizational design and structure -- Organizational culture and ethical behavior -- Organization change and development -- Appendix: Research methods in organizational behavior.