Managing organizational change : a multiple perspectives approach /
Ian Palmer, Richard Dunford, Gib Akin.
- 2nd ed.
- Boston : McGraw-Hill Irwin, c2009.
- xii, 413 p. : ill. ; 23 cm.
Includes bibliographical references and index.
Introduction : stories of change -- Images of managing change -- Why organizations change -- What changes in organizations -- Diagnosis for change -- Resistance to change -- Implementing change : organization development, appreciative inquiry, positive organizational scholarship, and sense-making approaches -- Implementing change : change management, contingency, and processual approaches -- Linking vision and change -- Strategies for communicating change -- Skills for communicating change -- Sustaining change.
9780073404998 (alk. paper) 0073404993 (alk. paper) 9780071263733 (International ed. : pbk.) 007126373X (International ed. : pbk.)